Frequently Asked Questions
Everything you need to know about your Luther Melbourne experience.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that sale items are eligible for store credit only.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.
How do I ensure I choose the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Do you ship internationally?
Yes, Luther Melbourne ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.